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“Over the past 25 years, the EFQM has also guided many organisations, from both the public and private sectors, to improve productivity and efficiency and to develop their human capital. I am grateful to EFQM for its excellent work, supporting the European strategy for growth and jobs.” - José Manuel Barroso, President European Commission (2004-2014)
Introduced by forewords of two Presidents of the European Commission, as well as the EFQM Board, this publication gathers a broad spectrum of over 30 testimonies from organisations at different stages of their excellence journey.
We hope they will inspire you in your quest for sustainable excellence.